Privacy Policy for ArabDoctor.net
Effective Date: October 1, 2024
At ArabDoctor.net, we take your privacy seriously and are committed to protecting the information we collect and use. This Privacy Policy outlines how we collect, use, and protect the personal data of doctors, healthcare providers, and users who interact with our medical directory. ArabDoctor.net is owned and managed by ATCOM F.Z.E. and operates in compliance with UAE law.
1. Information We Collect
We collect information to ensure that users can find healthcare providers such as doctors, hospitals, and pharmacies in our directory. The types of information we collect include:
- Healthcare Provider Information: This includes listing name (which may be a doctor’s name, hospital, or pharmacy), email, phone number, specialty, and location. This data is collected through user submissions, public sources, or third-party data aggregators.
- User Information: If users interact with doctors or providers through reviews or appointments, we collect their name, email address, and reviews.
- Additional Data: Depending on the plan selected by the healthcare provider, we may collect additional data like appointment bookings and messages.
- Tracking Data: We use cookies and pixels to track user traffic and behavior to improve user experience and promote the website.
2. How We Use the Information
The information collected is used to:
- Help patients easily find healthcare providers within our directory.
- Facilitate user interactions with providers, such as submitting reviews or making inquiries.
- Improve search engine visibility and reach of the directory to increase exposure for healthcare providers.
- Use collected data to run targeted promotions and improve the performance of ArabDoctor.net.
3. Data Sharing
We may share healthcare provider information to increase reach through:
- Search engines and social media for improved visibility.
- Third-party plugins like Google Analytics and social media login options to enhance the user experience.
However, we do not share patient or user data beyond necessary interactions, such as contact forms or reviews.
4. User and Provider Rights
- Healthcare providers and users can request to change, update, or remove any data by emailing us at atcom@atcom.cc.
- Patient reviews cannot be removed by healthcare providers to maintain the integrity of user feedback on the platform.
5. Third-Party Services
We use third-party services, including:
- Google Analytics: For tracking and analytics purposes.
- Social Media Plugins: To allow users to log in or share content via social media accounts.
These third-party services may collect data to assist in analytics and tracking.
6. Security Measures
We employ industry-standard security measures, including security plugins and encrypted databases, to protect all data collected on ArabDoctor.net from unauthorized access or breaches.
7. Data Retention and Deletion
We retain user and provider data as long as necessary to operate our services effectively. However:
- Healthcare providers and users can request data deletion by contacting us at atcom@atcom.cc.
- Once deleted, the data will no longer be accessible or visible on the platform.
8. Consent
Healthcare providers automatically give consent for the publication of their data once it is submitted and listed on ArabDoctor.net. Providers are responsible for ensuring the accuracy of the information provided.
9. Cookies and Tracking Technologies
We use cookies and tracking pixels to monitor user traffic, enabling us to:
- Improve user experience.
- Run marketing campaigns aimed at enhancing the visibility of ArabDoctor.net and its listed providers.
By using our website, you consent to the use of cookies and tracking technologies.
10. Legal Compliance
We comply with UAE data protection laws. Our services are primarily intended for users and healthcare providers within the UAE.
11. Contact Information
For any privacy-related concerns, requests for data updates, or removal, please contact us at:
ATCOM F.Z.E.
Email: atcom@atcom.cc
Address: B.C. 1303000, AFZ B1, Ajman, United Arab Emirates
